Pacific Service Credit Union has selected Lumin Digital as an Enhanced Digital Banking Services Partner

SAN RAMON, Calif., Jan. 19, 2023 /PRNewswire/ — Lumin Digital has announced a multi-year partnership with California Pacific Service Credit Union (Pacific Service CU) supports improved online banking information for nearly 70,000 credit union members and more than $1.4 billion in assets.

Expected to launch in October, Lumin’s cloud-based digital investment fund will improve safety and security with applied statistical methods. This will help Pacific Service CU be able to generate personalized information through personalized advice such as spending information, financial advice, savings goals , and fraudulent advertising. Lumin will also enable the credit union to provide users with real-time updates and features to make everyday banking easier.

“At Pacific Service CU, we have built a strong reputation for providing international products and services for our customers,” said Michelle Shelor, CEO of Pacific Service Credit Union. “Our partnership with Lumin Digital will greatly improve the user experience and back-end processes. We are excited to bring this new technology to our customers.”

Lisa Daniels, Lumin Digital’s Chief Delivery Officer, added that the partnership with Lumin will benefit Pacific Service CU members in many ways. He pointed to a recent digital report from The Financial Symbol outlines the four trends that US financial regulators foresee for 2023 – all of which are part of Lumin’s focus: digital transformation, streamlining the customer journey, improving data and analytics, and expanding content and payment capabilities. “Addressing these important issues has not always led to positive results for financial institutions in the past,” Daniels said. “Lumin’s thoughtful approach, dedicated team, and innovative technology stacks make this process much easier – giving Pacific Service CU the confidence , security, and integration they deserve from their digital partner.”

About Lumin Digital

Lumin Digital is a PSCU-owned fintech company specializing in digital solutions. Through a radically different approach to technology, services, and people, we are creating the next generation of everyday financial solutions. Lumin helps credit unions and financial institutions build and deploy next-generation digital solutions to help service continuity, collaboration and growth. their foundation. While other platforms are built or retrofitted for the cloud, Lumin is 100% cloud. It was built specifically for the cloud environment, so we can see its advantages. It’s a difference that financial institutions and their users will see and feel almost immediately. For more information, visit lumindigital.com.

About Pacific Service Credit Union

Founded in 1936 by employees of Pacific Gas & Electric Company, Pacific Service CU is dedicated to providing reliable products and services to its more than 67,000 members to help them achieve their financial goals and strengthen their financial lives. Today, 86 years later, the non-profit credit union is over $1.4 billion in assets. Pacific Service CU serves anyone who lives, works, worships, or studies in it Alameda, Facing the Beach, Fresno, Marin, Napa, Condition, Sacramento, San Francisco, Saint Matthew, Santa ClaraSolano, and Sonoma district. The credit union boasts a talented leadership team, with an average of more than 11-years of service; and was named a Top High School Place in the Bay Area each year from 2019-2022. Over the years, the credit union has set up special offers for non-profit organizations. San Francisco Business Times, joins a small group of companies that donate more than 2% of their revenue to charities located in the communities they serve. Pacific Service Credit Union focuses on credit organizations that provide services for at-risk children, education, health and human services, and disaster relief. For more information, visit https://www.pacificservice.org.

SOURCE Lumin Digital

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