Desjardins, Canada’s Largest Financial Company, Selects Fiserv to Improve Credit Programs

Integrating shared analytics with powerful APIs will improve efficiency and increase speed-to-market of new solutions.

BROOKFIELD, Wis., January 19, 2023–(GOOD BUSINESS)–Desjardins Group, the largest financial services company in North America, will transition its credit card operations to Fiserv, Inc. (NASDAQ: FISV), a leading global provider of financial technology solutions and services. By standardizing the management of credit cards, credit cards, prepaid cards, and business lines of credit on a single unified platform, Fiserv Desjardins has been able to create connections across products and new energy for its customers and business customers.

Through its marketing card provider, OptisSM, which processes more than one billion dollars in loans in North America, Fiserv will support the growth of Desjardins’ investment portfolio, which is now close to four million dollars. This will allow Desjardins to expand its digital and mobile-first capabilities to create a unified experience, including delivery delivery, personal service, and powerful digital solutions for agents and customers.

“It is no longer enough to provide a card that works well and allows customers to pay,” said Zil Bareisis, Head of Consumer Banking at Celent, the leading research and consulting company. “Consumers expect real information at their fingertips, with card controls that allow them to limit payments or freeze a card, and notifications when something goes wrong. Fiserv offers to enable Financial institutions design the best information for everyone.”

Fiserv will also provide end-to-end credit services for Desjardins, including credit card processing, fraud detection, credit management defects and additional services. “As Desjardins innovates for the future we are improving our card portfolio to continue to provide a great experience for our customers, clients, and employees,” said Yann Jodoin, VP Payment & Retail Chief Product Officer at Desjardins. “Fiserv’s investment in digital innovation has allowed us to deliver new digital capabilities.”

Desjardins will be the first major distributor for Fiserv in Canada.

“We look forward to working with Desjardins to become our signature customer service provider in Canada, and to bring our renowned, modern capabilities that will enable Desjardins to better serve their loyal customers and clients.” buy,” said Andrew Gelb, Head of Information Technology at Fiserv.

In a world that is moving faster than ever before, Fiserv helps customers deliver solutions that keep pace with the way people live and work today – financial services at the speed of life. Learn more at

About the Desjardins Group

The Desjardins Group is the largest mutual fund group in North America and the fifth largest financial institution in the world, with assets of $404 billion. Named one of Canada’s top 100 employers in 2022 by Mediacorp. To meet the diverse needs of its members and customers, Desjardins offers a wide range of products and services to individuals and businesses through multiple channels. Distributors, online and branches across Canada. Ranked among the strongest banks in the world according to Banker magazine, Desjardins has one of the highest capital and credit ratings in the industry. For more information on the Desjardins Group and the services it offers, visit our website:

About Fiserv

Fiserv, Inc. (NASDAQ: FISV) aims to move money and information in a way that moves the world. As a world leader in payments and financial technology, the company helps customers achieve the best results through a commitment to innovation and excellence in areas including the use of banking and digital solutions; provision of documents and communication services; payment; e-commerce; retail acquisitions and operations; and Clover® cloud-based point-of-sale and business management. Fiserv is a member of the S&P 500® Index, the FORTUNE® 500, and has been recognized as one of FORTUNE World’s Most Admired Companies® for 11 of the past 14 years and has been named among the World’s Most Innovative Companies by Fast Company for the second time in a row. year. Visit and follow on social media for more information and company news.


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Media Links:
Chase Wallace
Director, Communications
Fiserv, Inc.
+1 470-481-2555

Additional Links:
Ann S. Anna
Vice President, External Relations
Fiserv, Inc.
+1 678-325-9435

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